Bugs Report

Product Lead: Linda Sari
Bugs Report is a feature that is useful for reporting problems experienced by consumers. Several options are available to choose an issue that is suitable for the customer's condition. This Bugs Report feature replaces the 'bagikan' feature. The Bugs Report received will be managed by QA.

Links

Name	Link
UI	https://www.figma.com/file/XRyit83v6BUynzMMWs6muv/TECH-COPY-FINAL-QnA-dan-Bugs?node-id=0%3A1&t=4bXo1xj2W6ppFngk-1

User Flow

Web

App

System Flow

Data Requirement

ERD

Technical Requirements

Bugs Report Step 1

To report Bugs, there are 2 steps that need to be followed. The first step contains 7 options that must be selected one of them, so the button is displayed disabled if nothing has been selected.

API GET

https://api-course.arkademi.com/api/v1/course/bug-report

Response:

{
  "success": true,
  "message": "Success get data bug report!",
  "data": [
    {
      "Pembayaran": [
        "Gagal melakukan pembayaran",
        "Kode voucher tidak ditemukan",
        "Tidak ada detail pembayaran pada halaman checkout",
        "Tiba-tiba kembali ke halaman kursus",
        "Tidak bisa memasukkan email",
        "Lainnya"
      ]
    },
  ]
}

Web

Responsive

App

Bugs Report Step 2

In the second step, there are several problem options and also "other" as an option when the problem option is not suitable. The "other" option is required to fill in the detailed description column, and filling in this column is optional for other options.

API POST

https://api-course.arkademi.com/api/v1/course/bug-report

Input:

{
  "course_id": 123213,
  "unit_id": 80,
  "question_parent": "Pembayaran",
  "question_child": "Progres tidak terbaca",
  "description": "Duit saya ilang om"
}

Response:

{
  "success": true,
  "message": "Bug report berhasil ditambahkan!"
}

Web

Responsive

App

Tracker Implementation

"Laporkan Masalah" Button

Element	Type	Event	Event (App)	Tag Type	Configuration Tag	Trigger Type
Button	click	br_click_laporkan	br_click_laporkan	Google Analytics: GA4 Event	Google Analytic 4	Click - All Element

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Agenda

Event	Date	Time	Place	Product Owner/Lead	Participants
Technical Meeting	Thursday, 16 Feb 2023	13:30 - 15:00	Offline	Linda	Front End: Arif Back End: Fauzan Mobile: Nico DevOps: Rofieq System Analyst: Adam Supervision: Angga, Dillo
Kick Off	Friday, 17 Feb 2023	14:00 - 14:30	Offline & Online	Linda	Front End: Arif, Dilla Back End: Fauzan, Naufal Mobile: Nico DevOps: Rofieq System Analyst: Adam Supervision: Angga, Dillo