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Project Development Procedures

This document outlines the step-by-step process for managing and developing a project from initiation to closure, specifically for the Tech team. It provides a detailed guide for Project Managers (PMs) on how to oversee project planning, execution, and delivery while coordinating with technical teams and stakeholders.

1. Project Initiation​

  • Identify Project Goals: Work with stakeholders to clarify the business needs and objectives. This could involve the Product and BizOps teams to align the technical solutions with the broader company strategy.
  • Define Project Scope: Set boundaries for what will be delivered. Create a clear definition of what is in and out of scope.
  • Assemble the Team: Coordinate with department heads (Tech Manager, Product Manager) to ensure the right developers, cloud engineers, and technical writers are assigned.
  • High-Level Planning: Develop a high-level roadmap, outlining major milestones and timelines.

2. Requirement Gathering and Analysis​

  • Stakeholder Collaboration: Meet with the stakeholders (BizOps, Product team) to gather requirements.
  • Translate Requirements into Technical Specs: Work closely with the Tech Manager and Deputy to turn business needs into technical specifications.
  • Prioritization: Identify which features or elements are critical and prioritize them for development. Use frameworks like MoSCoW (Must-have, Should-have, Could-have, Won’t-have).

3. Project Planning​

  • Task Breakdown: Break down the project into tasks and assign them to the appropriate team members (Frontend, Backend, Mobile, Cloud, etc.).
  • Set Timelines: Use tools like ClickUp to establish task deadlines, dependencies, and timelines.
  • Create a Project Schedule: Map out the project phases (e.g., design, development, testing, deployment) and assign responsibilities.

4. Execution​

  • Daily Standups: Hold regular meetings with the team to check on progress and address any blockers.
  • Coordinate Cross-Functional Teams: Ensure smooth communication between developers, product designers, and business teams.
  • Track Progress: Use scorecards and ClickUp to track each team member’s progress against tasks and OKRs. Make adjustments if there are delays or blockers.
  • Ensure Documentation: Work with the technical writer to make sure all developments are documented properly for future reference.

5. Quality Assurance (QA)​

  • Testing Phase: Ensure developers and QA teams test all features (unit testing, integration testing, user acceptance testing).
  • Bug Tracking: Set up a system for reporting and tracking bugs. Prioritize fixes and ensure they are addressed before moving forward.
  • Feedback Loop: Gather feedback from the stakeholders during this phase, making sure it aligns with expectations.

6. Deployment​

  • Prepare for Deployment: Collaborate with Cloud Engineers to set up the necessary infrastructure for deploying the project (e.g., using AWS).
  • Go-Live Checklist: Have a final checklist of tasks that must be completed before deployment, such as final testing, security checks, and backups.
  • Coordinate Release: Make sure all stakeholders (including Product and BizOps teams) are ready for the release. Use communication tools like Google Meet or Jitsi Meet to facilitate launch discussions.

7. Monitoring and Maintenance​

  • Post-Launch Monitoring: After deployment, closely monitor the system for any issues. Use tools to track performance and uptime.
  • Support & Bug Fixes: Handle any post-launch issues quickly. Prioritize bugs based on their impact on the system and end users.
  • Continuous Improvement: Gather post-launch feedback from users and stakeholders to identify opportunities for improvements.

8. Project Closure​

  • Final Review: Conduct a final review with all team members and stakeholders to evaluate the project’s success.
  • Lessons Learned: Document key lessons learned during the project. This should include what worked, what didn’t, and recommendations for future projects.
  • Celebrate Success: Recognize team members for their contributions and the project’s success.

25 September 2024
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